Job Title: Client Interface Assistant – 1 Post

Reports to: Human Resource Officer


Contract in line with the Rationalization of Agencies and Public Expenditure Exercise, currently ongoing in Government.

(Renewable upon satisfactory performance)

Scale: UF6

Reference: FZ/EXT/2021/22-01

Age Range: 24 – 30 Years

Job Summary

To manage the Authority’s front desk on a daily basis and to perform a variety of administrative and clerical tasks

Key Roles and Responsibilities

  • Responsible for registering all visitors to the Authority in a timely manner, liaising with the Ground Floor reception to ensure all details provided are accurate and act as the first point of contact, meeting and greeting visitors, ensuring staff are notified of their arrival promptly;
  • Manage the Authority’s switchboard, answering and transferring calls efficiently and ensuring internal telephone records of all staff, including their mobile devices is up to date;
  • Opening, recording and distribution of all incoming mail for the Authority to the relevant staff;
  • Assist in the planning and preparation of meetings, conferences and conference telephone calls;
  • Schedule meetings for the usage of the Board room and ensure that it is clean and organised at all times;
  • Maintains safe and clean reception area; and
  • Perform any other duties assigned from time to time.

Required Competencies

  • Excellent communication skills;
  • Excellent customer care skills and pleasant personality;
  • Good organizational skills;
  • Ability to work under minimum supervision.

Basic Qualifications

A Bachelor’s degree in Communications, Social Sciences or Hospitality or any related field from a recognized institution


A minimum of 2 years’ demonstrable working experience in relevant field

UFZA is an Equal Opportunity Employer and committed to diversity and gender equality. Any form of canvassing will lead to automatic disqualification. Only shortlisted candidates will be contacted and applications received after the closing date will not be considered


Interested applicants who meet the requirement may send applications accompanied by a comprehensive CV with 3 referees, copies of certificates as well as other relevant academic and professional credentials including daytime contact addressed to;

The Executive Director,

Uganda Free Zones Authority,

P.O. Box 37578 Kampala, Uganda

Submit hard-copies to the address above or soft copies to to be received not later than 4:00pm of Tuesday, 12th October 2021